The Standard CTI Allow Control of All Devices role lets an application control or monitor any CTI-controllable device in the cluster, not just devices in its controlled list.
Checked 2026-10-02
permits an application to control or monitor any CTI-controllable device in the system
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- Access control groups
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-10-02
Sources
- System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Configure CTI Applications — Cisco Systems · tier 2 current vendor documentation · Configure CTI Applications > CTI user group roles table, row Standard CTI Allow Control of All Devices
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting CTI applications that cannot control phones in Unified CM: source note cucm-cti-troubleshooting-role-control-all-devices. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-troubleshooting-role-control-all-devices
BibTeX
@misc{warmtransfer-claim-cucm-cti-troubleshooting-role-control-all-devices,
title = {Troubleshooting CTI applications that cannot control phones in Unified CM: source note cucm-cti-troubleshooting-role-control-all-devices},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-cti-troubleshooting-role-control-all-devices},
note = {Source note cucm-cti-troubleshooting-role-control-all-devices, checked 2026-10-02}
}