Source note · Unified CM CTI and JTAPI integrations
From Unified CM 15SU2, Cisco TSP configuration adds a tertiary CTI Manager, which is used when both the primary and secondary CTI Managers are unreachable. Up to 15SU1 only primary and backup were available.
Checked 2026-09-25
when both the Primary and Secondary CTI Managers are not reachable
- Vendor
- Cisco
- Product
- Cisco Unified TSP
- Subsystem
- CTIManager redundancy
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15SU2 and later
- Checked
- 2026-09-25
Sources
- Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs - Cisco Unified TAPI Installation — Cisco Systems · tier 2 current vendor documentation · Cisco Unified TAPI Installation, CTI Manager configuration settings
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-tsp-tertiary-15su2. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-tsp-tertiary-15su2
BibTeX
@misc{warmtransfer-claim-cucm-cti-jtapi-tsp-tertiary-15su2,
title = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-tsp-tertiary-15su2},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-tsp-tertiary-15su2},
note = {Source note cucm-cti-jtapi-tsp-tertiary-15su2, checked 2026-09-25}
}