Administrators set the number of simultaneous active calls on a CTI route point. The Unified CM 15 CTI chapter does not state a default or maximum for this setting.

Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
CTI route points
Deployment
on-premises
Region
not restricted
Release range
15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-route-point-simultaneous-calls. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-route-point-simultaneous-calls

BibTeX

@misc{warmtransfer-claim-cucm-cti-jtapi-route-point-simultaneous-calls,
  title  = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-route-point-simultaneous-calls},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-route-point-simultaneous-calls},
  note   = {Source note cucm-cti-jtapi-route-point-simultaneous-calls, checked 2026-09-25}
}

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