A CTI route point is a virtual device that can receive multiple simultaneous calls for application-controlled redirection.

Checked 2026-09-25

A CTI route point virtual device can receive multiple, simultaneous calls for application-controlled redirection.
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
CTI route points
Deployment
on-premises
Region
not restricted
Release range
15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-route-point-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-route-point-definition

BibTeX

@misc{warmtransfer-claim-cucm-cti-jtapi-route-point-definition,
  title  = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-route-point-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-route-point-definition},
  note   = {Source note cucm-cti-jtapi-route-point-definition, checked 2026-09-25}
}

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