When a CTIManager fails, connected applications can recover the affected resources by reopening the devices on another CTIManager. Each application picks from the primary and backup CTIManagers set up in the application.

Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
CTI redundancy
Deployment
on-premises
Region
not restricted
Release range
15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-redundancy-ctimanager. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-redundancy-ctimanager

BibTeX

@misc{warmtransfer-claim-cucm-cti-jtapi-redundancy-ctimanager,
  title  = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-redundancy-ctimanager},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-redundancy-ctimanager},
  note   = {Source note cucm-cti-jtapi-redundancy-ctimanager, checked 2026-09-25}
}

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