Source note · Unified CM CTI and JTAPI integrations
CTIERR_DIRECTORY_LOGIN_TIMEOUT means CTI sent no authentication response to the ProviderOpenRequest. Listed causes are LDAP connectivity problems, database delays or CTIManager unavailability, and the application must retry.
Checked 2026-09-25
The application must try again.
- Vendor
- Cisco
- Product
- Cisco Unified JTAPI
- Subsystem
- Troubleshooting
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs
- Checked
- 2026-09-25
Sources
- Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs - Troubleshooting Cisco Unified JTAPI — Cisco Systems · tier 2 current vendor documentation · Troubleshooting Cisco Unified JTAPI, Unable to Create Provider Directory Login Timeout
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-directory-login-timeout. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-directory-login-timeout
BibTeX
@misc{warmtransfer-claim-cucm-cti-jtapi-directory-login-timeout,
title = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-directory-login-timeout},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-directory-login-timeout},
note = {Source note cucm-cti-jtapi-directory-login-timeout, checked 2026-09-25}
}