Source note · Unified CM CTI and JTAPI integrations
For Jabber deskphone control, if Allow Control of Device from CTI is not selected on the desk phone, users cannot control it.
Checked 2026-09-25
If you do not select Allow Control of Device from CTI, users cannot control the desk phone.
- Vendor
- Cisco
- Product
- Cisco Jabber with Unified Communications Manager
- Subsystem
- Deskphone control
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Jabber 12.9
- Checked
- 2026-09-25
Sources
- On-Premises Deployment for Cisco Jabber 12.9 - Configure Deskphone Control — Cisco Systems · tier 2 current vendor documentation · Configure Deskphone Control
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-deskphone-allow-control. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-deskphone-allow-control
BibTeX
@misc{warmtransfer-claim-cucm-cti-jtapi-deskphone-allow-control,
title = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-deskphone-allow-control},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-deskphone-allow-control},
note = {Source note cucm-cti-jtapi-deskphone-allow-control, checked 2026-09-25}
}