Source note · Unified CM CTI and JTAPI integrations
The CSR 14 sizing guide says that in deskphone control mode, calls from the software client use the CTI interface on Unified CM, so those devices count toward CTI sizing.
Checked 2026-09-25
In deskphone control mode, calls from the software client use the CTI interface on Unified CM
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- Sizing
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Collaboration System Release 14
- Checked
- 2026-09-25
Sources
- Cisco Collaboration Sizing Guide - Collaboration Sizing Guide for CSR 14 — Cisco Systems · tier 2 current vendor documentation · Cisco Collaboration Software Clients
Cite this note
APA
WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-csr14-deskphone-uses-cti. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-csr14-deskphone-uses-cti
BibTeX
@misc{warmtransfer-claim-cucm-cti-jtapi-csr14-deskphone-uses-cti,
title = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-csr14-deskphone-uses-cti},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-csr14-deskphone-uses-cti},
note = {Source note cucm-cti-jtapi-csr14-deskphone-uses-cti, checked 2026-09-25}
}