For a JTAPI application to control a new CTI port, the port must be added to the application user's list of controlled devices.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Unified JTAPI
Subsystem
Device control
Deployment
on-premises
Region
not restricted
Release range
15 and SUs
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-controlled-device-list. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-controlled-device-list

BibTeX

@misc{warmtransfer-claim-cucm-cti-jtapi-controlled-device-list,
  title  = {Unified CM CTI and JTAPI integrations: source note cucm-cti-jtapi-controlled-device-list},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-cti-jtapi-controlled-device-list},
  note   = {Source note cucm-cti-jtapi-controlled-device-list, checked 2026-09-25}
}

Read in context