For an outbound call through a route list, the route list process locks the outbound device so that no alert message is sent before the call is completed.

Checked 2026-09-30

the route list process locks the outbound device to prevent sending an alert message before the call is completed.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
route lists
Deployment
on-premises
Region
not restricted
Release range
15 and SUs
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-route-list-locks-device. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-route-list-locks-device

BibTeX

@misc{warmtransfer-claim-cucm-call-routing-failures-route-list-locks-device,
  title  = {Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-route-list-locks-device},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-route-list-locks-device},
  note   = {Source note cucm-call-routing-failures-route-list-locks-device, checked 2026-09-30}
}

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