Cisco's Collaboration 14 preferred architecture defines class of service with the line CSS only and does not use the device CSS for class of service.

Checked 2026-09-30

The recommended design makes use of only the CSS provisioned on the line and does not use the device CSS to define class of service.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
calling search space
Deployment
on-premises
Region
not restricted
Release range
Collaboration 14 preferred architecture
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-pa-line-css-cos. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-pa-line-css-cos

BibTeX

@misc{warmtransfer-claim-cucm-call-routing-failures-pa-line-css-cos,
  title  = {Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-pa-line-css-cos},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-pa-line-css-cos},
  note   = {Source note cucm-call-routing-failures-pa-line-css-cos, checked 2026-09-30}
}

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