If Dialed Number Analyzer returns a route result for the same digits, CSS and time but the live call still gets reorder, the cause is more likely runtime state (location bandwidth, codec or region, gateway or trunk availability, far-end rejection) than partition or CSS configuration.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- troubleshooting method
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.x/14.x/15.x
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Troubleshoot Call Routing Issue via CUCM Dialed Number Analyzer — Cisco Systems · tier 2 current vendor documentation · Introduction / Benefits; read with Device Issues chapter reorder items
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-dna-pass-live-fail. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-dna-pass-live-fail
BibTeX
@misc{warmtransfer-claim-cucm-call-routing-failures-dna-pass-live-fail,
title = {Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-dna-pass-live-fail},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-dna-pass-live-fail},
note = {Source note cucm-call-routing-failures-dna-pass-live-fail, checked 2026-09-30}
}