When several patterns match the dialed digits, Unified CM picks the closest (most specific) match, and the partition order in the CSS breaks ties between equally specific patterns.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- digit analysis
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Collaboration 14 preferred architecture
- Checked
- 2026-09-30
Sources
- Preferred Architecture for Cisco Collaboration 14 Enterprise On-Premises Deployments, CVD - Call Control — Cisco · tier 2 current vendor documentation · Call Control > dial plan (closest match discussion)
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-closest-match-tiebreak. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-closest-match-tiebreak
BibTeX
@misc{warmtransfer-claim-cucm-call-routing-failures-closest-match-tiebreak,
title = {Troubleshooting Unified CM call routing failures and reorder tone: source note cucm-call-routing-failures-closest-match-tiebreak},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-call-routing-failures-closest-match-tiebreak},
note = {Source note cucm-call-routing-failures-closest-match-tiebreak, checked 2026-09-30}
}