Source note · Unified CM call pickup and call park

The Retrieval Prefix is a required directed call park field, and a parked call is retrieved by dialling the retrieval prefix followed by the directed park number.

Checked 2026-09-24

To retrieve a parked call, a user must dial a configured retrieval prefix followed by the directed call park number at which the call is parked.

Vendor: Cisco
Product: Unified Communications Manager
Subsystem: directed-call-park
Deployment: on-premises
Region: not restricted
Release range: Release 12.5(1) through 15 and SUs
Checked: 2026-09-24

Sources

Feature Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Call Park and Directed Call Park — Cisco Systems · tier 2 current vendor documentation · Directed Call Park Configuration Fields (Retrieval Prefix); Directed Call Park Overview

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM call pickup and call park: source note cucm-call-pickup-park-dcp-retrieval-prefix. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-pickup-park-dcp-retrieval-prefix

BibTeX

@misc{warmtransfer-claim-cucm-call-pickup-park-dcp-retrieval-prefix,
  title  = {Unified CM call pickup and call park: source note cucm-call-pickup-park-dcp-retrieval-prefix},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-call-pickup-park-dcp-retrieval-prefix},
  note   = {Source note cucm-call-pickup-park-dcp-retrieval-prefix, checked 2026-09-24}
}

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