Cisco recommends not configuring both Directed Call Park and the Park softkey, and if both are used their number ranges must not overlap.

Checked 2026-09-24

We recommend that you do not configure both Directed Call Park and the Park softkey for Call Park, but the possibility exists
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
directed-call-park
Deployment
on-premises
Region
not restricted
Release range
Release 12.5(1) through 15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Unified CM call pickup and call park: source note cucm-call-pickup-park-dcp-and-park-overlap. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-pickup-park-dcp-and-park-overlap

BibTeX

@misc{warmtransfer-claim-cucm-call-pickup-park-dcp-and-park-overlap,
  title  = {Unified CM call pickup and call park: source note cucm-call-pickup-park-dcp-and-park-overlap},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-call-pickup-park-dcp-and-park-overlap},
  note   = {Source note cucm-call-pickup-park-dcp-and-park-overlap, checked 2026-09-24}
}

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