The Release 15 CDR overview states that with the Call Diagnostics service parameter set to True the system generates up to two CMRs for each call; this conflicts with the statement that SCCP hold and resume produces multiple CMRs per hold.
disputed · Checked 2026-09-22
When the Call Diagnostics service parameter is set to True, the system generates up to two CMRs for each call.
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- CMR generation
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs
- Status
- disputed
- Checked
- 2026-09-22
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Call Details Records Overview — Cisco Systems · tier 2 current vendor documentation · Call Details Records Overview chapter, sentence on the Call Diagnostics service parameter
Cite this note
APA
WarmTransfer. (2026, September 22). CUCM call management records (CMR) fields and the CDR relation: source note cucm-call-management-records-up-to-two-per-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-management-records-up-to-two-per-call
BibTeX
@misc{warmtransfer-claim-cucm-call-management-records-up-to-two-per-call,
title = {CUCM call management records (CMR) fields and the CDR relation: source note cucm-call-management-records-up-to-two-per-call},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-call-management-records-up-to-two-per-call},
note = {Source note cucm-call-management-records-up-to-two-per-call, checked 2026-09-22}
}