CUCM CMRs, also called call diagnostic records, hold diagnostic information about the quality of the streamed audio of a call, while CDRs hold endpoint and call control or routing information.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- CDR and CMR
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15 and SUs
- Checked
- 2026-09-22
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Call Details Records Overview — Cisco Systems · tier 2 current vendor documentation · Call Details Records Overview chapter, introductory description of CDRs and CMRs
Cite this note
APA
WarmTransfer. (2026, September 22). CUCM call management records (CMR) fields and the CDR relation: source note cucm-call-management-records-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-management-records-definition
BibTeX
@misc{warmtransfer-claim-cucm-call-management-records-definition,
title = {CUCM call management records (CMR) fields and the CDR relation: source note cucm-call-management-records-definition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-call-management-records-definition},
note = {Source note cucm-call-management-records-definition, checked 2026-09-22}
}