If a video call fails CAC, video endpoints or SIP trunks with Retry Video Call as Audio enabled retry the call as audio-only; the option is set on the endpoint or SIP trunk configuration page.

Checked 2026-09-25

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
Enhanced Locations CAC
Deployment
on-premises
Region
not restricted
Release range
Collaboration 14 preferred architecture
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Unified CM call admission control: source note cucm-call-admission-control-retry-video-as-audio. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-call-admission-control-retry-video-as-audio

BibTeX

@misc{warmtransfer-claim-cucm-call-admission-control-retry-video-as-audio,
  title  = {Unified CM call admission control: source note cucm-call-admission-control-retry-video-as-audio},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cucm-call-admission-control-retry-video-as-audio},
  note   = {Source note cucm-call-admission-control-retry-video-as-audio, checked 2026-09-25}
}

Read in context