Source note · Unified CM backup and upgrade
After an upgrade, Unified CM moves to Smart Transport automatically if it can reach smartreceiver.cisco.com, and falls back to Call Home if that connection fails.
Checked 2026-09-24
Unified Communications Manager will automatically move to Smart Transport if connectivity to the smartreceiver.cisco.com is established.
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- licensing
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 14SU4 and later; 15SU2 and later
- Checked
- 2026-09-24
Sources
- System Configuration Guide for Cisco Unified Communications Manager, Release 15 and SUs - Smart Software Licensing — Cisco Systems · tier 2 current vendor documentation · Smart Software Licensing chapter, Smart Transport section
Cite this note
APA
WarmTransfer. (2026, September 24). Unified CM backup and upgrade: source note cucm-backup-upgrade-smart-transport-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucm-backup-upgrade-smart-transport-fallback
BibTeX
@misc{warmtransfer-claim-cucm-backup-upgrade-smart-transport-fallback,
title = {Unified CM backup and upgrade: source note cucm-backup-upgrade-smart-transport-fallback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucm-backup-upgrade-smart-transport-fallback},
note = {Source note cucm-backup-upgrade-smart-transport-fallback, checked 2026-09-24}
}