Source note · Setting up CUBE as a Microsoft Teams Direct Routing SBC

Direct Routing requires users to be in Teams Only mode (the UpgradeToTeams instance of TeamsUpgradePolicy) so that incoming calls land in the Teams client.

Checked 2026-09-30

Vendor: Microsoft
Product: Microsoft Teams Phone
Subsystem: Direct Routing user enablement
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Assign Teams Only mode to users to ensure calls land in Microsoft Teams

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up CUBE as a Microsoft Teams Direct Routing SBC: source note cube-teams-direct-routing-setup-teams-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/cube-teams-direct-routing-setup-teams-only

BibTeX

@misc{warmtransfer-claim-cube-teams-direct-routing-setup-teams-only,
  title  = {Setting up CUBE as a Microsoft Teams Direct Routing SBC: source note cube-teams-direct-routing-setup-teams-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cube-teams-direct-routing-setup-teams-only},
  note   = {Source note cube-teams-direct-routing-setup-teams-only, checked 2026-09-30}
}

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