Source note · Planning a contact center platform migration
Genesys Cloud Architect exports flows as i3-format files by flow type; importing a flow from another organization may need configuration updates, for example to data actions, and Architect reports validation errors until they are fixed.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud Architect
- Subsystem
- flow inventory
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Import or export a flow - Genesys Cloud Resource Center — Genesys · tier 2 current vendor documentation · export and import procedures
Cite this note
APA
WarmTransfer. (2026, September 25). Planning a contact center platform migration: source note contact-center-migration-planning-genesys-flow-import. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-genesys-flow-import
BibTeX
@misc{warmtransfer-claim-contact-center-migration-planning-genesys-flow-import,
title = {Planning a contact center platform migration: source note contact-center-migration-planning-genesys-flow-import},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-genesys-flow-import},
note = {Source note contact-center-migration-planning-genesys-flow-import, checked 2026-09-25}
}