Source note · Planning a contact center platform migration
AWS set 03/31/2026 as the date when importing legacy-format flows into the Amazon Connect flow designer stops being supported; flows kept offline in the old format had to be converted before then.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- flow inventory
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- deadline 2026-03-31; already past on 2026-09-25
- Checked
- 2026-09-25
Sources
- Import and export flows between flow designers in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Important box: Deprecation of Legacy Flow Import Support
Cite this note
APA
WarmTransfer. (2026, September 25). Planning a contact center platform migration: source note contact-center-migration-planning-connect-legacy-import-end. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-connect-legacy-import-end
BibTeX
@misc{warmtransfer-claim-contact-center-migration-planning-connect-legacy-import-end,
title = {Planning a contact center platform migration: source note contact-center-migration-planning-connect-legacy-import-end},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-connect-legacy-import-end},
note = {Source note contact-center-migration-planning-connect-legacy-import-end, checked 2026-09-25}
}