Source note · Planning a contact center platform migration
Amazon Connect contact records remain available in the instance for 24 months from when the contact was initiated.
Checked 2026-09-25
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- reporting and data retention
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Data model for Connect Customer contact records — Amazon Web Services · tier 2 current vendor documentation · Important things to know, second bullet
Cite this note
APA
WarmTransfer. (2026, September 25). Planning a contact center platform migration: source note contact-center-migration-planning-connect-ctr-24-months. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-connect-ctr-24-months
BibTeX
@misc{warmtransfer-claim-contact-center-migration-planning-connect-ctr-24-months,
title = {Planning a contact center platform migration: source note contact-center-migration-planning-connect-ctr-24-months},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-connect-ctr-24-months},
note = {Source note contact-center-migration-planning-connect-ctr-24-months, checked 2026-09-25}
}