AWS guidance says archiving legacy data in place may be more cost-effective than migrating it, especially when the data is on a purchased platform and rarely accessed, so that using two portals for old and new data is practical.

Checked 2026-09-25

Vendor
Amazon Web Services
Product
Amazon Connect Customer
Subsystem
reporting and data retention
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Planning a contact center platform migration: source note contact-center-migration-planning-archive-cost. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-archive-cost

BibTeX

@misc{warmtransfer-claim-contact-center-migration-planning-archive-cost,
  title  = {Planning a contact center platform migration: source note contact-center-migration-planning-archive-cost},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-migration-planning-archive-cost},
  note   = {Source note contact-center-migration-planning-archive-cost, checked 2026-09-25}
}

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