Twilio returns No-TN-Validation when the SHAKEN PASSporT is malformed, carries invalid phone numbers or has a timestamp more than one minute old.

Checked 2026-09-30

Vendor
Twilio
Product
Programmable Voice
Subsystem
SHAKEN verification
Deployment
multi-tenant
Region
us
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Caller authentication and fraud prevention in contact centers: source note contact-center-caller-authentication-twilio-no-tn-validation. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-caller-authentication-twilio-no-tn-validation

BibTeX

@misc{warmtransfer-claim-contact-center-caller-authentication-twilio-no-tn-validation,
  title  = {Caller authentication and fraud prevention in contact centers: source note contact-center-caller-authentication-twilio-no-tn-validation},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-caller-authentication-twilio-no-tn-validation},
  note   = {Source note contact-center-caller-authentication-twilio-no-tn-validation, checked 2026-09-30}
}

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