Source note · Outbound callback and dialer compliance
When no live representative is available within two seconds, 47 CFR 64.1200(a)(7)(i) requires a prerecorded message identifying the business and a callback number plus an automated voice or key-press opt-out mechanism.
Checked 2026-09-25
- Vendor
- Federal Communications Commission
- Product
- TCPA implementing rules
- Subsystem
- call abandonment
- Deployment
- any
- Region
- us
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- 47 CFR 64.1200 Delivery restrictions (eCFR point-in-time XML, 2026-09-01) — Office of the Federal Register / National Archives (eCFR) · tier 1 standards and regulators · 47 CFR 64.1200(a)(7)(i)
Cite this note
APA
WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-fcc-abandon-message. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-fcc-abandon-message
BibTeX
@misc{warmtransfer-claim-contact-center-callback-compliance-fcc-abandon-message,
title = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-fcc-abandon-message},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-fcc-abandon-message},
note = {Source note contact-center-callback-compliance-fcc-abandon-message, checked 2026-09-25}
}