47 CFR 64.1200(a)(7) prohibits abandoning more than three percent of telemarketing calls answered live by a person, measured over a 30-day period.

Checked 2026-09-25

Abandon more than three percent of all telemarketing calls that are answered live by a person, as measured over a 30-day period
Vendor
Federal Communications Commission
Product
TCPA implementing rules
Subsystem
call abandonment
Deployment
any
Region
us
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-fcc-abandon-3pct. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-fcc-abandon-3pct

BibTeX

@misc{warmtransfer-claim-contact-center-callback-compliance-fcc-abandon-3pct,
  title  = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-fcc-abandon-3pct},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-fcc-abandon-3pct},
  note   = {Source note contact-center-callback-compliance-fcc-abandon-3pct, checked 2026-09-25}
}

Read in context