Under 47 CFR 64.1200(a)(7) a call is abandoned if it is not connected to a live sales representative within two seconds of the called person's completed greeting.

Checked 2026-09-25

Vendor
Federal Communications Commission
Product
TCPA implementing rules
Subsystem
call abandonment
Deployment
any
Region
us
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Outbound callback and dialer compliance: source note contact-center-callback-compliance-fcc-abandon-2-seconds. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-fcc-abandon-2-seconds

BibTeX

@misc{warmtransfer-claim-contact-center-callback-compliance-fcc-abandon-2-seconds,
  title  = {Outbound callback and dialer compliance: source note contact-center-callback-compliance-fcc-abandon-2-seconds},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-callback-compliance-fcc-abandon-2-seconds},
  note   = {Source note contact-center-callback-compliance-fcc-abandon-2-seconds, checked 2026-09-25}
}

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