Cisco consolidated Webex Contact Center incident, maintenance and complex feature rollout notifications under the Global Service Status platform effective August 1, 2025, discontinuing CJPIM email and Webex room alerts; customers subscribe by email or RSS.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
incident notification
Deployment
multi-tenant
Region
not restricted
Release range
from 2025-08-01
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-wxcc-status-alerts. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxcc-status-alerts

BibTeX

@misc{warmtransfer-claim-contact-center-business-continuity-wxcc-status-alerts,
  title  = {Contact center business continuity: source note contact-center-business-continuity-wxcc-status-alerts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxcc-status-alerts},
  note   = {Source note contact-center-business-continuity-wxcc-status-alerts, checked 2026-09-30}
}

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