Source note · Contact center business continuity
Webex Calling Site Survivability uses a local Cisco IOS XE router as a Survivability Gateway that takes over call control when the site loses its connection to Webex, supporting internal calls between on-site endpoints, external calls through a local PSTN circuit or SIP trunk, and E911 calls.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- site survivability
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Site survivability for Webex Calling — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Overview of Site Survivability and survivability-mode call support (headings not returned verbatim)
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-wxc-survivability. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxc-survivability
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-wxc-survivability,
title = {Contact center business continuity: source note contact-center-business-continuity-wxc-survivability},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-wxc-survivability},
note = {Source note contact-center-business-continuity-wxc-survivability, checked 2026-09-30}
}