Source note · Contact center business continuity
If a tenant uses Continuous Access Evaluation tokens, the SBA is operational for only about 30 minutes; otherwise the SBA supports expired client authentication tokens for up to seven days from expiry.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- Survivable Branch Appliance
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Survivable Branch Appliance for Direct Routing — Microsoft (Microsoft Learn) · tier 2 current vendor documentation · Section 'Known issues and considerations', first bullet group and the Continuous Access Evaluation bullet
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-teams-sba-cae. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-teams-sba-cae
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-teams-sba-cae,
title = {Contact center business continuity: source note contact-center-business-continuity-teams-sba-cae},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-teams-sba-cae},
note = {Source note contact-center-business-continuity-teams-sba-cae, checked 2026-09-30}
}