Source note · Contact center business continuity
47 CFR 4.5(a) defines an outage as a significant degradation in the ability of an end user to establish and maintain a channel of communications as a result of failure or degradation in the performance of a communications provider's network.
Checked 2026-09-30
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- FCC Part 4 outage reporting
- Deployment
- n-a
- Region
- us
- Release range
- as amended through 89 FR 2513 (2024-01-16)
- Checked
- 2026-09-30
Sources
- 47 CFR 4.5 - Definitions of outage, special offices and facilities, and 911 special facilities — Cornell Law School Legal Information Institute (republishing the Code of Federal Regulations) · tier 1 standards and regulators · 47 CFR 4.5(a)
Cite this note
APA
WarmTransfer. (2026, September 30). Contact center business continuity: source note contact-center-business-continuity-fcc-outage-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-fcc-outage-def
BibTeX
@misc{warmtransfer-claim-contact-center-business-continuity-fcc-outage-def,
title = {Contact center business continuity: source note contact-center-business-continuity-fcc-outage-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-business-continuity-fcc-outage-def},
note = {Source note contact-center-business-continuity-fcc-outage-def, checked 2026-09-30}
}