Source note · Emergency calling from contact center agent desktops
Webex Contact Center emergency calling for WebRTC agents requires the no-cost Webex Calling PSTN Services add-on on the subscription.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Licensing prerequisites
- Deployment
- multi-tenant
- Region
- us and canada
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Provision Emergency Calling in Webex Contact Center for Administrators — Cisco · tier 2 current vendor documentation · Section 'Complimentary $0 Webex Calling Add-On' and 'Conduct a System readiness check'
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-pstn-addon. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-pstn-addon
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-wxcc-pstn-addon,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-pstn-addon},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-pstn-addon},
note = {Source note contact-center-agent-emergency-calling-wxcc-pstn-addon, checked 2026-10-02}
}