Source note · Emergency calling from contact center agent desktops
After installing MyE911, the Webex Contact Center agent verifies their email with a code, and if MyE911 cannot determine the location the RedSky location page opens for the agent to enter and verify their current location.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent location client
- Deployment
- multi-tenant
- Region
- us and canada
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Provision Emergency Calling in Webex Contact Center for Agents — Cisco · tier 2 current vendor documentation · Provision Emergency Calling in Webex Contact Center for Agents, verification and location steps
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-mye911-verify. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-mye911-verify
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-wxcc-mye911-verify,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-mye911-verify},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-mye911-verify},
note = {Source note contact-center-agent-emergency-calling-wxcc-mye911-verify, checked 2026-10-02}
}