Webex Contact Center agents install the RedSky MyE911 application on their machine and enter https://wxc.e911cloud.com as the RedSky Cirrus Cloud Host during setup.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Agent location client
Deployment
multi-tenant
Region
us and canada
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-mye911-install. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-mye911-install

BibTeX

@misc{warmtransfer-claim-contact-center-agent-emergency-calling-wxcc-mye911-install,
  title  = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-mye911-install},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-mye911-install},
  note   = {Source note contact-center-agent-emergency-calling-wxcc-mye911-install, checked 2026-10-02}
}

Read in context