Webex Contact Center agent E911 setup includes RedSky alert subscriptions that direct 911 call notifications to designated recipients.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
RedSky location configuration
Deployment
multi-tenant
Region
us and canada
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-alerts. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-alerts

BibTeX

@misc{warmtransfer-claim-contact-center-agent-emergency-calling-wxcc-alerts,
  title  = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-wxcc-alerts},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-wxcc-alerts},
  note   = {Source note contact-center-agent-emergency-calling-wxcc-alerts, checked 2026-10-02}
}

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