Source note · Emergency calling from contact center agent desktops
AWS states it is the customer's responsibility to validate the E911 address against a standard repository such as the Master Street Address Guide (MSAG).
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- E911 location
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Format a physical address for E911 to pass to Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Note below the key table
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-connect-msag-cust. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-connect-msag-cust
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-connect-msag-cust,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-connect-msag-cust},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-connect-msag-cust},
note = {Source note contact-center-agent-emergency-calling-connect-msag-cust, checked 2026-10-02}
}