Source note · Emergency calling from contact center agent desktops
Under 47 CFR 9.11, an interconnected VoIP provider must obtain the customer's Registered Location before service starts and give end users at least one way to update it that requires only the equipment used to access the service.
Checked 2026-10-02
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- Interconnected VoIP E911
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- 47 CFR 9.11 E911 service (interconnected VoIP), 2024 annual edition — U.S. Government Publishing Office (govinfo) · tier 1 standards and regulators · 47 CFR 9.11, Registered Location service-provider conditions (approximately (b)(2))
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-cfr-voip-regloc-update. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-cfr-voip-regloc-update
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-cfr-voip-regloc-update,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-cfr-voip-regloc-update},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-cfr-voip-regloc-update},
note = {Source note contact-center-agent-emergency-calling-cfr-voip-regloc-update, checked 2026-10-02}
}