Source note · Cisco unified cm
15SU4 adds Webex Calling Hybrid for Customer Assist, a hybrid model that combines cloud-based agent functions with on-premises Unified CM telephony.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- hybrid calling
- Deployment
- on-premises, hybrid
- Region
- not restricted
- Release range
- 15SU4 and later
- Checked
- 2026-09-30
Sources
- Release Notes for Cisco Unified Communications Manager Release 15SU4a and the IM and Presence Service Release 15SU4 — Cisco Systems, Inc. · tier 2 current vendor documentation · New and Changed Features, Webex Calling Hybrid for Customer Assist
Cite this note
APA
WarmTransfer. (2026, September 30). Cisco unified cm: source note cisco-unified-cm-15su4-customer-assist-hybrid. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-unified-cm-15su4-customer-assist-hybrid
BibTeX
@misc{warmtransfer-claim-cisco-unified-cm-15su4-customer-assist-hybrid,
title = {Cisco unified cm: source note cisco-unified-cm-15su4-customer-assist-hybrid},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-unified-cm-15su4-customer-assist-hybrid},
note = {Source note cisco-unified-cm-15su4-customer-assist-hybrid, checked 2026-09-30}
}