PRT logs can be collected centrally in Unified CM Administration by selecting Device > Phone, finding and selecting phones, and clicking Generate PRT for Selected.

Checked 2026-09-24

Vendor
Cisco
Product
Unified Communications Manager
Subsystem
diagnostics
Deployment
on-premises
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Troubleshooting Cisco IP phone registration: source note cisco-phone-registration-troubleshooting-prt-generate. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-phone-registration-troubleshooting-prt-generate

BibTeX

@misc{warmtransfer-claim-cisco-phone-registration-troubleshooting-prt-generate,
  title  = {Troubleshooting Cisco IP phone registration: source note cisco-phone-registration-troubleshooting-prt-generate},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-phone-registration-troubleshooting-prt-generate},
  note   = {Source note cisco-phone-registration-troubleshooting-prt-generate, checked 2026-09-24}
}

Read in context