Where the ITL must be removed from a phone that no longer trusts the cluster, the phone's buttons must be pressed manually on the phone to delete it.

Checked 2026-09-24

the phone buttons must be pushed manually on the phone in order to delete the ITL file
Vendor
Cisco
Product
Unified Communications Manager
Subsystem
ITL
Deployment
on-premises
Region
not restricted
Release range
CUCM 8.0 and later
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Troubleshooting Cisco IP phone registration: source note cisco-phone-registration-troubleshooting-itl-manual. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-phone-registration-troubleshooting-itl-manual

BibTeX

@misc{warmtransfer-claim-cisco-phone-registration-troubleshooting-itl-manual,
  title  = {Troubleshooting Cisco IP phone registration: source note cisco-phone-registration-troubleshooting-itl-manual},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-phone-registration-troubleshooting-itl-manual},
  note   = {Source note cisco-phone-registration-troubleshooting-itl-manual, checked 2026-09-24}
}

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