A bulk ITL reset with the CLI command utils itl reset is used when phones no longer trust the ITL file signer, to re-establish trust between phones and the Unified CM TFTP service.

Checked 2026-09-24

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
ITL Recovery
Deployment
on-premises
Region
not restricted
Release range
Release 15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Cisco IP phone registration and TFTP and ITL and CTL: source note cisco-phone-registration-itl-reset-purpose. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-phone-registration-itl-reset-purpose

BibTeX

@misc{warmtransfer-claim-cisco-phone-registration-itl-reset-purpose,
  title  = {Cisco IP phone registration and TFTP and ITL and CTL: source note cisco-phone-registration-itl-reset-purpose},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-phone-registration-itl-reset-purpose},
  note   = {Source note cisco-phone-registration-itl-reset-purpose, checked 2026-09-24}
}

Read in context