Source note · Cisco Jabber service discovery and sign-in
_cisco-uds SRV records must not be resolvable from outside the internal network; if they are, Jabber will not start MRA negotiation through Expressway-E.
Checked 2026-09-25
Ensure that the cisco-uds SRV records are NOT resolvable outside of the internal network, otherwise the Jabber client will not start MRA negotiation via the Expressway-E.
- Vendor
- Cisco
- Product
- Cisco Expressway
- Subsystem
- MRA DNS
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Expressway X15.2 (same in X14.3)
- Checked
- 2026-09-25
Sources
- Mobile and Remote Access Through Cisco Expressway Deployment Guide (X15.2) - MRA Requirements and Prerequisites — Cisco Systems · tier 2 current vendor documentation · Local DNS (Internal Domains)
Cite this note
APA
WarmTransfer. (2026, September 25). Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-uds-not-external. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-uds-not-external
BibTeX
@misc{warmtransfer-claim-cisco-jabber-service-discovery-uds-not-external,
title = {Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-uds-not-external},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-uds-not-external},
note = {Source note cisco-jabber-service-discovery-uds-not-external, checked 2026-09-25}
}