With multiple Unified CM clusters, MRA requires Home Cluster Discovery. End users must have the Home Cluster field set in End User Configuration so that Expressway-C can send them to the correct cluster, and ILS is the recommended approach.

Checked 2026-09-25

End users must have the Home Cluster field assigned in End User Configuration so that Expressway-C can direct MRA users to the correct Unified CM cluster.
Vendor
Cisco
Product
Cisco Expressway
Subsystem
UDS home cluster
Deployment
on-premises
Region
not restricted
Release range
Expressway X15.2 (same in X14.3)
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-mra-home-cluster-field. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-mra-home-cluster-field

BibTeX

@misc{warmtransfer-claim-cisco-jabber-service-discovery-mra-home-cluster-field,
  title  = {Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-mra-home-cluster-field},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-mra-home-cluster-field},
  note   = {Source note cisco-jabber-service-discovery-mra-home-cluster-field, checked 2026-09-25}
}

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