From Unified CM 12.0, administrators can assign per-user Mobile and Remote Access access policies that limit Jabber over MRA to no service, IM and Presence only, or IM and Presence plus voice and video calls.

Checked 2026-09-25

The MRA access policies are assigned to user profiles and you can allocate different MRA access policies to users in your organization.
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
MRA sign-in
Deployment
on-premises
Region
not restricted
Release range
Unified CM 12.0 and later per Jabber 14.1 documentation
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-mra-access-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-mra-access-policy

BibTeX

@misc{warmtransfer-claim-cisco-jabber-service-discovery-mra-access-policy,
  title  = {Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-mra-access-policy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-mra-access-policy},
  note   = {Source note cisco-jabber-service-discovery-mra-access-policy, checked 2026-09-25}
}

Read in context