If Expressway-C cannot resolve internal _cisco-uds SRV records, the edge configuration returned to Jabber contains no UDS servers, which Cisco says is common in dual-domain deployments.

Checked 2026-09-25

Vendor
Cisco
Product
Cisco Expressway
Subsystem
sign-in failures
Deployment
on-premises
Region
not restricted
Release range
Expressway releases before X12.5 (UDS SRV no longer required from X12.5)
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-fail-no-uds-in-edge-config. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-fail-no-uds-in-edge-config

BibTeX

@misc{warmtransfer-claim-cisco-jabber-service-discovery-fail-no-uds-in-edge-config,
  title  = {Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-fail-no-uds-in-edge-config},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-fail-no-uds-in-edge-config},
  note   = {Source note cisco-jabber-service-discovery-fail-no-uds-in-edge-config, checked 2026-09-25}
}

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