Source note · Cisco Jabber service discovery and sign-in
MRA sign-in can fail when the Expressway-E hostname or domain set on its DNS page does not match the target in the _collab-edge SRV answer.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Cisco Expressway
- Subsystem
- sign-in failures
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Resolve Collaboration Edge Most Common Issues — Cisco Systems · tier 2 current vendor documentation · Log in issues: Expressway-E hostname/domain mismatch item
Cite this note
APA
WarmTransfer. (2026, September 25). Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-fail-expe-hostname-mismatch. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-fail-expe-hostname-mismatch
BibTeX
@misc{warmtransfer-claim-cisco-jabber-service-discovery-fail-expe-hostname-mismatch,
title = {Cisco Jabber service discovery and sign-in: source note cisco-jabber-service-discovery-fail-expe-hostname-mismatch},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cisco-jabber-service-discovery-fail-expe-hostname-mismatch},
note = {Source note cisco-jabber-service-discovery-fail-expe-hostname-mismatch, checked 2026-09-25}
}