The standby route point (912, E911 partition, E911CSS) forwards on busy to the route pattern for the default ERL or to onsite security, so calls still reach the default PSAP or security if the standby server cannot take them.

Checked 2026-09-24

Configuring call-forwarding numbers for the standby server ensures that calls are either routed to the PSAP servicing the default ERL, or onsite security
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
CTI route points
Deployment
on-premises
Region
not restricted
Release range
Emergency Responder 15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Cisco Emergency Responder setup: source note cisco-emergency-responder-setup-rp-912. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-emergency-responder-setup-rp-912

BibTeX

@misc{warmtransfer-claim-cisco-emergency-responder-setup-rp-912,
  title  = {Cisco Emergency Responder setup: source note cisco-emergency-responder-setup-rp-912},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-emergency-responder-setup-rp-912},
  note   = {Source note cisco-emergency-responder-setup-rp-912, checked 2026-09-24}
}

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