The primary Unified CM in the Unified CM Group assigned to the Emergency Responder device pool must also be the primary CTI Manager configured in Emergency Responder.

Checked 2026-09-24

The primary Cisco Unified CM in the Group assigned to the device pool for Cisco ER must also be the primary CTI Manager for Cisco Emergency Responder
Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
Unified CM group
Deployment
on-premises
Region
not restricted
Release range
Emergency Responder 15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Cisco Emergency Responder setup: source note cisco-emergency-responder-setup-cm-group-cti. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-emergency-responder-setup-cm-group-cti

BibTeX

@misc{warmtransfer-claim-cisco-emergency-responder-setup-cm-group-cti,
  title  = {Cisco Emergency Responder setup: source note cisco-emergency-responder-setup-cm-group-cti},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-emergency-responder-setup-cm-group-cti},
  note   = {Source note cisco-emergency-responder-setup-cm-group-cti, checked 2026-09-24}
}

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