The Emergency Responder application user in Unified CM (User Management > Application User) controls all CTI ports and the 911, 912 and ELIN route points, and belongs to the Standard CTI Enabled and Standard CTI Allow Calling Number Modification groups.

Checked 2026-09-24

Vendor
Cisco
Product
Cisco Unified Communications Manager
Subsystem
application user
Deployment
on-premises
Region
not restricted
Release range
Emergency Responder 15 and SUs
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Cisco Emergency Responder setup: source note cisco-emergency-responder-setup-app-user-groups. WarmTransfer. https://warmtransfer.net/knowledge/claims/cisco-emergency-responder-setup-app-user-groups

BibTeX

@misc{warmtransfer-claim-cisco-emergency-responder-setup-app-user-groups,
  title  = {Cisco Emergency Responder setup: source note cisco-emergency-responder-setup-app-user-groups},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/cisco-emergency-responder-setup-app-user-groups},
  note   = {Source note cisco-emergency-responder-setup-app-user-groups, checked 2026-09-24}
}

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